What is Your EAP Worth?

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Over the years, a variety of models have been postulated to demonstrate the direct value of Employee Assistance Programs (EAPs) to employers. Value is generally reported as “Return on Investment” or “ROI”—the ratio of savings to spending, or:

 

ROI ratios for any employee benefit are difficult to calculate and can be complicated by uncertainties related to averted costs. The ROI ratio that Personal Assistance Services (PAS) reports is calculated very conservatively. PAS has demonstrated an overall ROI of 3.75 that includes the direct gain in workplace productivity for four (4) weeks post-treatment (employee EAP counseling only; dependent counseling, life management services, management consultation and critical incident services are not included in the calculation). Our ROI also includes concomitant averted claims for outpatient therapy when concerns were resolved solely within the EAP benefit.

But the bottom line is what does your EAP do for YOUR organization? What does it contribute to the 3 P’s of business success: People, Products and Profit? A high quality EAP, thoroughly integrated into the culture of your organization, has the ability to positively impact all three of these factors required for business success. PAS offers a robust line-up of integrated services, designed to directly facilitate your organization’s management of its People, Products and Profit.

Good organizations use their EAP to manage problems when they arise. The best organizations leverage the entire suite of EAP services to preempt problems before they impact the organization’s People, Products and Profit.

Use of the EAP is interwoven into all aspects of business operations, from employee health to employee engagement, from supervisor training to performance management, from safety awareness to critical incident response, from time management to drug-free workplace education. EAP is one of a variety of tools enlisted to craft and sustain success in a challenging business climate.

Let’s take a look at some of the services available through PAS and how they can positively impact the 3 P’s, helping you to make your organization one of the best.

To integrate the EAP into your organization’s culture of health, it is important to not only communicate the availability of EAP services, but also your enthusiastic support of the benefits of using the EAP.

Promoting services that support the work/life balance of your employees, their wellbeing, safety and ability to function well on and off the job is a cost-effective means of taking care of the People who ultimately drive the success of your organization.

PAS offers a comprehensive portfolio of promotional mechanisms and materials to help you increase awareness of the availability of this benefit to your employees and their family members. New employee packets, open enrollment information, brochures, posters, table tents, and home mailings (to reach spouses and dependent family members) are just a few of the vehicles available.

In addition, the PASWord Express newsletter is published six times a year and can be posted on your organization’s intranet or sent electronically to your employees.

Life Management Services

These telephonic services are designed to help your employees save time, worry less, get the information they need quickly, and manage their lives with a little less stress. The array of life management services offered by PAS offers something for everyone. From parenting consultation to weight management; assistance with legal and financial matters to tobacco cessation coaching; from elder care, child care and education planning to getting organized at home and work or coping with a chronic health condition—PAS offers a service for every employee at every stage of life.

It is estimated that every time an employee accesses one of these services, your organization saves approximately 8 hours of productivity over the course of a 2-week period. How better to positively impact the People, Products and Profit of your organization!

Good organizations use their EAP to manage problems when they arise

Over the years, a variety of models have been postulated to demonstrate the direct value of Employee Assistance Programs (EAPs) to employers. Value is generally reported as “Return on Investment” or “ROI”—the ratio of savings to spending, or:

 

ROI ratios for any employee benefit are difficult to calculate and can be complicated by uncertainties related to averted costs. The ROI ratio that Personal Assistance Services (PAS) reports is calculated very conservatively. PAS has demonstrated an overall ROI of 3.75 that includes the direct gain in workplace productivity for four (4) weeks post-treatment (employee EAP counseling only; dependent counseling, life management services, management consultation and critical incident services are not included in the calculation). Our ROI also includes concomitant averted claims for outpatient therapy when concerns were resolved solely within the EAP benefit.

But the bottom line is what does your EAP do for YOUR organization? What does it contribute to the 3 P’s of business success: People, Products and Profit? A high quality EAP, thoroughly integrated into the culture of your organization, has the ability to positively impact all three of these factors required for business success. PAS offers a robust line-up of integrated services, designed to directly facilitate your organization’s management of its People, Products and Profit.

Good organizations use their EAP to manage problems when they arise. The best organizations leverage the entire suite of EAP services to preempt problems before they impact the organization’s People, Products and Profit.

Use of the EAP is interwoven into all aspects of business operations, from employee health to employee engagement, from supervisor training to performance management, from safety awareness to critical incident response, from time management to drug-free workplace education. EAP is one of a variety of tools enlisted to craft and sustain success in a challenging business climate.

Let’s take a look at some of the services available through PAS and how they can positively impact the 3 P’s, helping you to make your organization one of the best.

To integrate the EAP into your organization’s culture of health, it is important to not only communicate the availability of EAP services, but also your enthusiastic support of the benefits of using the EAP.

Promoting services that support the work/life balance of your employees, their wellbeing, safety and ability to function well on and off the job is a cost-effective means of taking care of the People who ultimately drive the success of your organization.

PAS offers a comprehensive portfolio of promotional mechanisms and materials to help you increase awareness of the availability of this benefit to your employees and their family members. New employee packets, open enrollment information, brochures, posters, table tents, and home mailings (to reach spouses and dependent family members) are just a few of the vehicles available.

In addition, the PASWord Express newsletter is published six times a year and can be posted on your organization’s intranet or sent electronically to your employees.

Life Management Services

These telephonic services are designed to help your employees save time, worry less, get the information they need quickly, and manage their lives with a little less stress. The array of life management services offered by PAS offers something for everyone. From parenting consultation to weight management; assistance with legal and financial matters to tobacco cessation coaching; from elder care, child care and education planning to getting organized at home and work or coping with a chronic health condition—PAS offers a service for every employee at every stage of life.

It is estimated that every time an employee accesses one of these services, your organization saves approximately 8 hours of productivity over the course of a 2-week period. How better to positively impact the People, Products and Profit of your organization!

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